Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Terms and Conditions
Welcome to M/S Rama Medical!
These Terms and Conditions govern your use of the M/S Rama Medical website and services. By accessing or using our website www.msramamedical.com, you agree to comply with these terms. Please read them carefully before using our services.
1. General Information
M/S Rama Medical provides a wide range of healthcare products, including prescription medications, over-the-counter medicines, supplements, and personal care items. Our services are available for personal use only and not for resale or distribution.
2. Eligibility
By using our website, you confirm that you are at least 18 years of age. If you are purchasing prescription medications, you must have a valid prescription issued by a licensed healthcare provider.
3. Medical Disclaimer
All content on our website, including product descriptions, images, and health information, is for informational purposes only and should not be considered as medical advice. Always consult a qualified healthcare provider before using any medications or health products.
4. Orders and Payments
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Order Placement
Orders can be placed through our website or by contacting us directly. All orders are subject to acceptance and availability. M/S Rama Medical reserves the right to refuse or cancel any order.
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Payment Methods
We accept online payment methods, including credit/debit cards and other digital payment options available on our website. All payments are processed securely.
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Order Confirmation
Once an order is placed, you will receive an email confirmation with the order details. Please review this confirmation for accuracy.
5. Shipping & Delivery
Our Shipping & Delivery Policy outlines shipping options, delivery times, and fees. Please refer to this policy for detailed information on our delivery process and customer responsibilities regarding the receipt of orders.
6. Returns and Refunds
Please review our Refund Policy for details on eligibility, return procedures, and refunds. Certain products, including opened or used items and prescription medications, may not be eligible for returns due to health and safety regulations.
7. Prescription Medications
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Prescription Requirement
Certain medications require a valid prescription. By placing an order for prescription medications, you confirm that you hold a valid prescription. We may request additional information to verify your prescription.
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Compliance with Law
M/S Rama Medical adheres to all applicable laws and regulations governing the sale and distribution of prescription medications.
8. Intellectual Property
All content on the M/S Rama Medical website, including text, images, logos, and graphics, is the property of M/S Rama Medical and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution of any content on this website is prohibited.
9. Limitation of Liability
M/S Rama Medical will not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services, including but not limited to any errors or omissions in content or any loss or damage resulting from reliance on our website’s information.
10. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
11. Modification of Terms
M/S Rama Medical reserves the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and continued use of our website constitutes acceptance of any modifications.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts in Coochbehar, India.
13. Contact Us
For questions or concerns about these Terms and Conditions, please contact us:
Thank you for choosing M/S Rama Medical. We are dedicated to providing a safe and reliable experience for all our customers.
