Effective Date: 01/06/2025

At KRAZY IMOTIONS, we are committed to delivering your gifts safely, swiftly, and in perfect condition. Please review our shipping and delivery terms before placing an order.

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📦 1. Order Processing Time

• All orders are processed within 1–3 business days after payment confirmation.

• Customised/personalised items may require 2–5 business days for production before dispatch.

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🌐 2. Delivery Locations

We ship across India.
Currently, we do not ship internationally.

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🚛 3. Shipping Partners

We partner with trusted delivery services like DTDC, Delhivery, India Post, Blue Dart, and others to ensure timely and secure delivery.

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⏱️ 4. Estimated Delivery Time

• Standard Shipping: 4–7 business days (Metro Cities)

• Remote/Rural Areas: 5–10 business days

• Customised Gifts: Add 2–3 extra days to delivery time

📌 Please note that delivery times may vary based on location, holidays, and courier availability.

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💵 5. Shipping Charges

• Shipping is FREE on orders above ₹999

• For orders below ₹999, a flat shipping charge of ₹49 – ₹99 may apply, depending on the product category and delivery location.

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🔎 6. Order Tracking

Once your order is dispatched, you will receive an email or WhatsApp message with the tracking number and courier partner details.

You can also track your order by contacting us directly.

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🚫 7. Delivery Delays

While we strive for timely delivery, delays may occasionally occur due to:

• Weather conditions

• Courier service delays

• Incorrect or incomplete address details

We will inform you promptly in such cases.

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📬 8. Incorrect Address or Failed Delivery

If a delivery fails due to an incorrect or incomplete address, or if the package is not accepted, re-delivery charges may apply.

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🧾 9. Need Help?

For any questions related to shipping, delivery, or order status, contact us:

📧 Email: krazyimotions@gmail.com
📱 Phone/WhatsApp: +91 98313 37997