Customer Support

At KRAZY IMOTIONS, customer satisfaction is our top priority. Whether you have a question about your order, need help choosing the perfect gift, or want to inquire about a customized product — we’re here to help!


🔹 Support Hours

🕒 Monday to Saturday
10:00 AM to 7:00 PM

Closed on Sundays and National Holidays


🔹 How to Reach Us

You can contact us via the following methods:

📧 Email: krazyimotions@gmail.com
📱 Phone / WhatsApp: +91 98313 37997

We typically respond within 24 hours during working days.


🔹 Common Queries We Handle:

  • Order status and tracking

  • Custom gift inquiries

  • Return, exchange, or refund assistance

  • Shipping and delivery updates

  • Product availability and bulk orders

  • Website or checkout help


🔹 WhatsApp Support

💬 Message us on WhatsApp for quick replies, order updates, and to share photos for personalized/custom orders.

📲 WhatsApp: +91 98313 37997


🔹 Response Time

We aim to respond to:

  • Emails within 12–24 business hours

  • WhatsApp & Calls during working hours (usually within 1–2 hours)


🛍️ Visit Us

KRAZY IMOTIONS
📍 Shapoorji Shukhobrishti Main Road,
Newtown AA-III, Kolkata – 700135
📬 Secondary Address: 38, RBC Rd. (Extn.), Kolkata – 700028