Customer Support
At KRAZY IMOTIONS, customer satisfaction is our top priority. Whether you have a question about your order, need help choosing the perfect gift, or want to inquire about a customized product — we’re here to help!
🔹 Support Hours
🕒 Monday to Saturday
10:00 AM to 7:00 PM
Closed on Sundays and National Holidays
🔹 How to Reach Us
You can contact us via the following methods:
📧 Email: krazyimotions@gmail.com
📱 Phone / WhatsApp: +91 98313 37997
We typically respond within 24 hours during working days.
🔹 Common Queries We Handle:
Order status and tracking
Custom gift inquiries
Return, exchange, or refund assistance
Shipping and delivery updates
Product availability and bulk orders
Website or checkout help
🔹 WhatsApp Support
💬 Message us on WhatsApp for quick replies, order updates, and to share photos for personalized/custom orders.
📲 WhatsApp: +91 98313 37997
🔹 Response Time
We aim to respond to:
Emails within 12–24 business hours
WhatsApp & Calls during working hours (usually within 1–2 hours)
🛍️ Visit Us
KRAZY IMOTIONS
📍 Shapoorji Shukhobrishti Main Road,
Newtown AA-III, Kolkata – 700135
📬 Secondary Address: 38, RBC Rd. (Extn.), Kolkata – 700028