Terms and Conditions
Effective Date: 01/06/2025
Welcome to KRAZY IMOTIONS, your go-to online and offline store for customized and unique gifting solutions. By using our website krazyimotions.com, you agree to abide by the following Terms and Conditions. Please read them carefully.
1. 🛍️ Use of Website
By accessing or using this website, you confirm that you are at least 18 years old or using it under the supervision of a parent/guardian.
You agree not to misuse the website, services, or interfere with the proper functioning of the site.
2. 📦 Products & Services
All products listed are subject to availability. We reserve the right to discontinue or change products at any time.
Images are for representation purposes only. Actual products may slightly vary in color, design, or packaging.
Customisation requests are fulfilled based on the information provided by you.
3. 💳 Pricing & Payments
All prices listed are in INR (₹) and are inclusive of applicable taxes (unless stated otherwise).
We accept secure payments via available payment gateways.
For COD (Cash on Delivery) orders, additional charges may apply.
4. 🚚 Shipping & Delivery
We aim to process and ship orders within the specified time, but delays may occur due to unforeseen circumstances.
Shipping policies, charges, and timelines are detailed in our Shipping & Delivery Policy.
5. 🔄 Returns & Refunds
Our return and refund policies are outlined in the Refund Policy section.
Customized and personalized items are non-returnable, unless damaged or incorrect.
6. 🔐 Privacy
Your personal information is safe with us. Please refer to our Privacy Policy for how we collect, use, and store your data.
7. 📝 Order Cancellations
Orders can be cancelled before shipment by contacting us via phone, email, or WhatsApp.
Once shipped, orders cannot be cancelled.
8. ❌ Prohibited Activities
You may not:
Use the site for illegal purposes
Violate intellectual property rights
Upload or distribute viruses, spam, or malicious code
Impersonate any person or mislead users
9. 📄 Intellectual Property
All content on this website (including images, logos, product descriptions, and designs) is the property of KRAZY IMOTIONS and is protected under copyright laws. Unauthorized use is prohibited.
10. ⚖️ Limitation of Liability
KRAZY IMOTIONS is not liable for any indirect, incidental, or consequential damages arising out of the use of our services or products.
11. 🛠️ Changes to Terms
We reserve the right to update or change these terms at any time. Changes will be reflected on this page, and continued use of the website implies acceptance.
📞 Contact Information
For questions regarding these Terms and Conditions, please contact:
KRAZY IMOTIONS
📧 Email: krazyimotions@gmail.com
📱 Phone/WhatsApp: +91 98313 37997
📍 Address: Shapoorji Shukhobrishti Main Road, Newtown AA-III, Kolkata – 700135